Smashburger is a chain of fast-casual hamburger restaurants based in Denver, Colorado. It is currently running more than 370 franchisee-owned and corporate locations in 9 countries and 37 U.S. states. The chain is known for “smashed” hamburgers made with a specialized process of cooking with high heat on a flattop grill. This helps sear the flavor of the burger. In addition, the menu includes other dishes, such as Portobello, turkey, and chicken sandwiches, as well as fried pickles, sweet potato fries, and French fries.
If you often visit a Smashburger restaurant for dining, then you can now tell your feedback about the food or customer service. It would help improve the quality and give you better service in the next time. Read on this guide to learn how to do it.
How to take the Smashburger customer survey
It is very simple to take the Smashburger customer survey. Below are a few steps that you need to follow:
Step 1: Go to the official site of the customer survey by Shaw’s at smashburger.com/onlineorderfeedback
Step 2: On the main site, rate your overall satisfaction when visiting the restaurant of Smashburger. The scale is from 1 to 5 or 1 to 10, depending on the questions
Step 3: Give your additional feedback concerning the rating
Step 4: Provide all personal information as requested by the site, including full name, date of birth, gender, and address
Step 5: Click “Submit” to send your answers and complete the Smashburger customer satisfaction survey
Prizes the store offer
Once you have completed the customer survey of the Smashburger customer satisfaction survey, you will see a short code showing up on the screen of your device. This code can be used for redeeming a small offer or discount, depending on the store, when you go dining at a restaurant of Smashburger in the next time.
Below is some important information that you should know before taking the Smashburger customer satisfaction survey:
– The survey could be taken up to 1 week after your visit to a restaurant of Smashburger. Therefore, make sure to check your receipt to make sure it is still valid
– You must be at least 18 years old at the time of taking the survey to be eligible
– The survey is open only to legal citizens of the United States
– Each person or each household can take the survey only one time per month